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"Lucia and all the staff were welcoming and helpful. Perfect location for the ferry - a 2-minute walk to the hotel. We liked the breakfast and the view of the Volcano from the terrace. You could see the red glow Very convenient location."

"Gorgeous property and wonderful staff"

"I loved the actual hotel and the rooms and overall property is fantastic! The only complaint I had was the service at the bar/restaurant aren't the best. They only had 1 person who could speak English and the staff seemed generally a little unfriendly. We made jokes "this is the time of the night where we get yelled at by the staff". They always seemed like we were bothering them to ask a drink etc. I think if you are Italian you get better service. That said, overall the stay was a joy! "