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8/10 Good
Ascha C.
19 February 2018
Good location, gorgeous house, but disappointed
We stayed for 3 nights at the property, and found it immaculate, laid out beautifully, beds very comfortable and a fantastic location.
We were unfortunately disappointed in a few areas:
When trying to add the third night stay, we struggled to receive feedback from the owners until the additional charge was made to our credit card. When the charge came through for the 3rd night, we also were charged an additional $90 'cleaning fee' above the quoted rates - which was not detailed or quoted at any point. When trying to seek clarification from the owners we again had no response - and ended up resigning to the additional charge without explanation.
Staple items in the house like toilet paper and tissues had not been restocked, and we had to purchase these items on our first nights stay.
Again, property was stunning, fantastic location - but just a few frustrating aspects which detracted from our stay.
The other reviews suggest that this may have been an anomaly and we just booked at a bad time?