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Best Western Hotel Santa Caterina

4.0 star property
Waterfront hotel with a seasonal outdoor pool and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Hotel Santa Caterina

Seasonal outdoor pool
Junior Suite, Multiple Beds, Jetted Tub | View from room
Standard Room, 1 Queen Bed (Twin bed on request) | Pillowtop beds, minibar, in-room safe, desk
Lobby
Seasonal outdoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Pet friendly
  • Laundry
  • Room service
The price is AED 279
AED 329 total
includes taxes & fees
26 Dec - 27 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite, Multiple Beds, Jetted Tub

Junior Suite, Multiple Beds, Jetted Tub | Pillowtop beds, minibar, in-room safe, desk

Junior Suite, Multiple Beds, Jetted Tub

Highlights

Balcony
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Bathrobes
Hair dryer
  • 26 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Pillowtop beds, minibar, in-room safe, desk

Standard Room, Multiple Beds

Highlights

Balcony
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Bidet
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed (Twin bed on request)

Pillowtop beds, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (Twin bed on request)

Highlights

Balcony
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Via Santa Caterina, 42/b, Acireale, CT, 95024

What's nearby

  • Basilica di San Sebastiano - 9 min walk - 0.8 km
  • Piazza del Duomo - 13 min walk - 1.1 km
  • Acireale Cathedral - 13 min walk - 1.1 km
  • Piazza San Domenico - 14 min walk - 1.2 km
  • Piazza del Duomo - 18 min drive - 17.9 km

Getting around

  • Acireale Station - 15 min walk
  • Fontanarossa Airport (CTA) - 35 min drive

Restaurants

  • ‪Cipriani Michele - ‬9 min walk
  • ‪Moro - ‬13 min walk
  • ‪Frumento - ‬9 min walk
  • ‪Acqua del Ferro - ‬1 min walk
  • ‪Etimuè Pub Birreria - ‬11 min walk

About this property

Best Western Hotel Santa Caterina

Upscale hotel on the waterfront
At Best Western Hotel Santa Caterina, you can look forward to an adjacent golf course, a terrace, and a shopping mall on site. Get out on the links at this hotel and enjoy amenities such as golf caddies. The on-site local cuisine restaurant, Aquadelferro, offers breakfast, dinner, and ocean views. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
  • Express check-out, express check-in, and wedding services
Room features
All guestrooms at Best Western Hotel Santa Caterina offer thoughtful touches such as pillow menus and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Bathrooms with bidets and free toiletries
  • Balconies, electric kettles, and heating

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 10:00 PM
  • Airport shuttle at scheduled times, on request
  • Beach shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 8 for adults and EUR 8 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Aquadelferro

Things to do

  • Bike parking
  • Bike storage
  • Private winery tours
  • Ropes course
  • Seasonal outdoor pool
  • Shopping mall
  • Wine tasting room

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf caddy
  • Golf cart
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 47
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 120 per vehicle (roundtrip, maximum occupancy 3)
  • Pet fee: EUR 10 per pet, per day
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Special Protection (Best Western Italy)
Property Registration Number IT087004A1DA28B2D4

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to November
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Santa Caterina Acireale
Santa Caterina Hotel
Santa Caterina Hotel Acireale
Santa Caterina Hotel
Best Santa Caterina Acireale
Best Western Hotel Santa Caterina Hotel
Best Western Hotel Santa Caterina Acireale
Best Western Hotel Santa Caterina Hotel Acireale

Frequently asked questions

Does Best Western Hotel Santa Caterina have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–7:00 PM.

Is Best Western Hotel Santa Caterina pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day.

How much is parking at Best Western Hotel Santa Caterina?

Self parking is free at this property.

What time is check-in at Best Western Hotel Santa Caterina?

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM.

What time is check-out at Best Western Hotel Santa Caterina?

Check-out is at 11 AM.

Does Best Western Hotel Santa Caterina provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–10:00 PM on request. A fee of EUR 120 per vehicle applies.

Where is Best Western Hotel Santa Caterina located?

Situated in Acireale, this golf hotel is within a 10-minute walk of Timpa Natural Reserve and Basilica di San Sebastiano. Ionian Sea and Puppet Theatre and Museum are also within 15 minutes. Acireale Station is 15 minutes by foot.

Best Western Hotel Santa Caterina Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 179 out of 403 reviews" "
Rating 8 - Good. 185 out of 403 reviews" "
Rating 6 - Okay. 24 out of 403 reviews" "
Rating 4 - Poor. 12 out of 403 reviews" "
Rating 2 - Terrible. 3 out of 403 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a wonderful boutique property walking distance from town and quiet neighborhoods. The people are extraordinary nice, accommodating and helpful. The restaurant is also excellent. My only issue is it's on the highway and the highway noise is noticeable.
Stayed 2 nights in Dec 2024

6/10 Okay

David

Traveled with partner
Liked: Cleanliness
Hotel waa difficult to find becaiae of the location. Beautiful room and hotel but staff were rude.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Really Dissappinting
Understaffed and lots of petty things spoilt a really beautiful hotel. Charges for pool towels and water in the room. Refusing an extra coffee at breakfast and some unfriendly staff members (some Lovely too). Wonderful pool area short work to the beautiful town. My friend had paid in advance and the hotel tried to take an extra deposit before arrival then again tried to take full payment on check out. Such a shame as so many good points to the hotel and would be very easy to make it feel more luxury and not be spoilt by petty things and irritated staff. Aware English people are generally annoying to the rest of Europe and maybe this was an issue which I can understand
Stayed 3 nights in Sep 2024

10/10 Excellent

Kirsten, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Louise Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Views at the property were amazing, staff were generally pretty friendly with the exception of a couple. In terms of cleanliness everywhere was spotless. We would have liked a bigger pool and the food at the restaurant for breakfast and dinner was just ok. Bed was super comfy
Stayed 4 nights in May 2024

4/10 Poor

Florin, Renton

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The most expensive and the worst (by far) hotel we stayed in Sicily. Arrived late after a long day on the road. Got probably one of their worst rooms, in an almost empty hotel, in a dark corner with a claustrophobic feel. Woke up super congested, it turns out the bathroom has a strong mold smell. There is no step to the shower cabin, and all the water leaking on the floor did it’s damage over time. We were moved to an equal size room with a properly designed shower cabin, without the mold problem and with more open views. While an almost empty hotel in off-season would put their guests in the worst rooms defies logic, especially given their VIP, free upgrades protocols. Breakfast was also the worst we experienced in Sicily, stale Costc-llike muffins. In all the other places we stayed in Sicily there was a cornucopia of delicious crostadas, eggs etc. The freshly squeezed orange juice was nice but we had that everywhere. Had to work for part of the day and chose a hotel with presumably a good internet connection. The problem is that it requires to reconnect your devices each time after they went dormant which can cause problems with uploads and downloads.
Stayed 2 nights in Mar 2023

8/10 Good

Kwong

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is super nice, and it’s a good place to stay and access the town. Would have liked to have access to a heated pool! Rooms are pretty small but comfy bed, and liked the outdoor patio
Stayed 2 nights in Feb 2024

10/10 Excellent

John, Colts Neck

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit hard to find but oh what a find! Lovely room, helpful staff, excellent food, perfect view. And very very reasonable.
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Lovely property. Well appointed.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a really good restaurant! The room was clean and had a beautiful view of the ocean.

10/10 Excellent

Santiago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazingly large rooms and bathrooms. Really nice breakfast available and restaurant. The town center is walking distance and the area is safe. I highly recommend this property :-)
Stayed 1 night in Oct 2022

10/10 Excellent

Lulu

Stayed 5 nights in Jul 2022

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVED IT!
Everyone was SOOO nice! breakfast is GREAt staff are amazing restaurant for dinner was world class views and pool outstanding just loved this stay. They lent me a phone charger and let me check in early, they are just so nice. The bottled water in the fridge isnt free tho and I didnt realize so just be aware :) I did go buy a fluffy pillow as they are all flat and hard and I get migraines so am ridiculously picky, not their fault but if anyone else suffers as I do, bring something to soften the head.
Stayed 2 nights in Jun 2022

10/10 Excellent

Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

CHARLES

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Sep 2021

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay. Staff was so helpful on w. Food was good at the restaurant, rooms very clean
Stayed 2 nights in Oct 2019

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The staff was exceptionally kind and helpful. The beds were a bit hard; but, otherwise the rooms were comfortable and clean. We quickly discovered Catania was not the trip for us (too big, too much traffic, too many people). The staff was quick to advise a wonderful drive to Mt. Etna. It was a fabulous experience overall!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class restaurant with excellent food and knowledgeable staff, excellent service provided by Rita at the front desk, starting with the welcome we received. Rooms are well designed with plenty of charging stations, which is a must for travel these days.
Stayed 5 nights in Sep 2019

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A room with a view
The room was nice we over looked the Mediterranean Sea. The food was good and the staff was very helpful.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely small hotel in an interesting area. Clean and well organised. The staff are friendly and helpful without being pushy. It has a lovely pool area and a good restaurant. Acireale is about 15 minutes slow stroll away, uphill there and downhill back to the hotel. The town is authentically Sicilian and most of the holidaymakers there are Italian. We had a lovely week there in August.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Claimed to have beach access but wasn’t yet open for the season. They gave us a 30% discount for one of our 3 nights as compensation.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 14 days and took day trips by car from Acireale. The hotel staff was friendly and helpful recommending places and restaurants to visit. It was a slight uphill walk into the center of Acireale but after two weeks of evaluating, we would stay there again rather than in the center. Acireale is a great place to visit. Everyone there was super friendly and helpful.
Stayed 14 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient with friendly, helpful staff.
Stayed 7 nights in Mar 2019