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Urbano Hotel By Roots

3.5 star property
Central hotel with free parking connected to a shopping center in Accra

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Photo gallery for Urbano Hotel By Roots

Front of property - evening/night
Exterior
Lounge
Duplex | View from room
Mini-fridge, electric kettle

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Spa
  • Gym
  • Breakfast available
The current price is AED 263
AED 331 total
includes taxes & fees
28 Apr - 29 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Standard Room | Minibar, in-room safe, cribs/infant beds, free WiFi

Standard Room

Highlights

Air conditioning
Mini-fridge
LCD TV
Day bed
Private bathroom
Electric kettle
Minibar
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Duplex

Duplex | Minibar, in-room safe, cribs/infant beds, free WiFi

Duplex

Highlights

Air conditioning
Kitchenette
Mini-fridge
LCD TV
Day bed
Separate bedroom
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, cribs/infant beds, free WiFi

Single Room

Highlights

Air conditioning
Mini-fridge
LCD TV
Day bed
Private bathroom
Electric kettle
Minibar
Free bottled water
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, cribs/infant beds, free WiFi

Superior Room

Highlights

Air conditioning
Kitchenette
Mini-fridge
LCD TV
Day bed
Private bathroom
Microwave
Electric kettle
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio | Minibar, in-room safe, cribs/infant beds, free WiFi

Studio

Highlights

Air conditioning
Kitchenette
Mini-fridge
LCD TV
Day bed
Private bathroom
Electric kettle
Minibar
  • Sleeps 2
  • 1 Queen Bed

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AED 524 total
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About the neighborhood

Map
H/N, F814/2 Oxford Street, Accra, Greater Accra

What's nearby

  • Oxford Street - 1 min walk - 0.0 km
  • Accra International Conference Centre - 19 min walk - 1.6 km
  • Ghana State House - 2 min drive - 1.9 km
  • U.S. Embassy - 4 min drive - 3.3 km
  • Makola Market - 4 min drive - 4.3 km

Getting around

  • Kotoka Intl. Airport (ACC) - 7 min drive

Restaurants

  • ‪Frankies - ‬5 min walk
  • ‪Heritage Indian Restaurant - ‬5 min walk
  • ‪KFC - ‬7 min walk
  • ‪Epo Food Joint - ‬12 min walk
  • ‪Breakfast To Breakfast - ‬7 min walk

About this property

Urbano Hotel By Roots

Hotel near Accra Mall
Consider a stay at Urbano Hotel By Roots and take advantage of free airport pick-up, a terrace, and a coffee shop/cafe. The on-site international cuisine restaurant, zaytoun artisan cafe, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a porter/bellhop, and free newspapers
  • Luggage storage, concierge services, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Urbano Hotel By Roots include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Cribs/infant beds (surcharge) and day beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Mini fridges, free tea bags/instant coffee, and electric kettles

Languages

English, French

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AED 411 total
includes taxes & fees
16 Apr - 17 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport pick-up shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • zaytoun artisan cafe
  • zaytoun coffe shop

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Visual alarms in hallways

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Day bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 30.0 per night

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 2 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 15 for children
  • Crib (infant bed) fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Urbano Hotel Accra
Urbano Accra
Urbano Hotel By Roots Hotel
Urbano Hotel By Roots Accra
Urbano Hotel By Roots Hotel Accra

Frequently asked questions

Is Urbano Hotel By Roots pet-friendly?

No, pets are not allowed at this property.

How much is parking at Urbano Hotel By Roots?

Self parking is free at this property.

What time is check-in at Urbano Hotel By Roots?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Urbano Hotel By Roots?

Check-out is at noon.

Does Urbano Hotel By Roots provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs 7:00 AM–11:00 PM on request.

Where is Urbano Hotel By Roots located?

Located in Osu Klottey, this hotel is within a 5-minute walk of Oxford Street and Golden Dragon Casino. Accra International Conference Centre and Independence Square are also within 1 mi (2 km).

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Urbano Hotel By Roots Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 114 out of 268 reviews
Rating 8 - Good. 100 out of 268 reviews
Rating 6 - Okay. 36 out of 268 reviews
Rating 4 - Poor. 7 out of 268 reviews
Rating 2 - Terrible. 11 out of 268 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

lydie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and property!!!!
Stayed 2 nights in Mar 2025

6/10 Okay

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 5 nights in Mar 2025

10/10 Excellent

Lois

Liked: Cleanliness, amenities
Every thing the staffs ,friendy and professional. And centrally located 3rd time staying here feels like home.
Stayed 8 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Goog
Stayed 6 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay - the men on reception were very calm and professional (which marked a great improvement compared to my experience at the same property a few years ago). The room was clean and comfortable , Wi-Fi was stable and the security/porters / cleaners were all nice and polite guys too. Some soft music in the reception area might be nice for the customers and staff alike.
Stayed 3 nights in Feb 2025

10/10 Excellent

Festus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Osu. Staff was friendly and helpful, will stay there again next time I’m in Accra.
Stayed 1 night in Dec 2024

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Oct 2024

10/10 Excellent

Shirley Antionette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly, sweet and helpful. I gave 4 stars because the women were arrogant. The male reception staff and housekeeping staff receive a 9 from us.
Stayed 11 nights in Jan 2025

10/10 Excellent

OKWUCHUKWU

Satisfactory
Stayed 3 nights in Jan 2025

10/10 Excellent

aneshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in busy are close to shops, restaurants, pubs. I enjoyed my stay here. The staff was very friendly and helpful especially when I left my phone in an Uber. The helped me to track the uber down to retrieve my phone. I am so grateful to everyone at Urbano. When I come back to Ghana I am definitely staying here again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kartik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is always been nice staying at urbano
Stayed 1 night in Aug 2024

6/10 Okay

Rose

Liked: Cleanliness, staff & service
Disliked: Amenities
We were given a room different from what we originally booked, and it was clearly too small for two grown women. Despite this, we managed to make it work. The location is fantastic, and the staff were friendly, although there were moments when service could be improved. Overall, a decent stay, but the room size and booking accuracy could use some attention.
Stayed 6 nights in Dec 2024

6/10 Okay

Tasia

Decent hotel with good breakfast if you want it included. Guard the door so it felt safe.
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
I liked the timely response of Management to queries raised.
Stayed 4 nights in Oct 2024

10/10 Excellent

Stephanie Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed every minute of my 14 day staying... thanks Guy for the hospitality
Stayed 14 nights in Jul 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Decent clean hotel with small rooms, well located with a small store and ATM opposite in the petrol station. Walkable to the bars and restaurants in the area.
Stayed 2 nights in Jun 2024

8/10 Good

Andrej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice hotel with good location
Stayed 1 night in Nov 2023

8/10 Good

Kesaundra

Liked: Cleanliness, staff & service
Great location. Friendly staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location, great staff and good clean rooms.

8/10 Good

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great stay.
Stayed 3 nights in Aug 2022

10/10 Excellent

LOVELL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in May 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property but they nickel and dimed me. The Expedia app has no price change from one guest to two guests. Yet if you show up with your wife, like I did, I was charged an extra $70. And after spending a week there and paying for my mini bar items, $8, a clerk ran and got me out of the airport shuttle to make sure I paid for the extra Fanta from the night before. As for the airport shuttle, I’ve never been asked to pay for one at any hotel. I was told it was free only one way. So since I took it from the airport, I had to pay $8 to get to the airport. Lastly I went 7 days without a hot shower in Rm 222 and endured a barking dog in Rm 223 for the duration of my trip. The area felt safe but I couldn’t enjoy it as much as I wanted to. The vendors and the beggar’s aggressively singled out the one American in my group, me. Overall a nice hotel, recently built, good security team, friendly staff, and located in the heart of everything.
Stayed 1 night in Jan 2025

10/10 Excellent

Cicely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smile of the check-in agent and the bellman
Stayed 1 night in May 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 4 nights in Jan 2024