Accra City Hotel

3.0 star property
Family-friendly Accra hotel in Osu Klottey with a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Accra City Hotel

Outdoor pool
Lobby
Bar (on property)
View from property
Sports facility

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Parking available
    Parking available
  • Room service
    Room service
  • Pet friendly
    Pet friendly

Room options

Similar properties

About the neighborhood

Map
Barnes Road PO BOX 12720, Accra, AA

What's nearby

  • National Theatre of Ghana - 7 min walk - 0.6 km
  • Makola Market - 12 min walk - 1.0 km
  • Accra International Conference Centre - 3 min drive - 2.4 km
  • Ghana State House - 4 min drive - 2.6 km
  • Oxford Street - 4 min drive - 3.4 km

Getting around

  • Kotoka Intl. Airport (ACC) - 16 min drive

Restaurants

  • ‪Kempinski Executive Lounge - ‬13 min walk
  • ‪The Deli Restaurant Movenpick Ambassador Hotel - ‬6 min walk
  • ‪Khana Khazana Indian Restayrant - ‬13 min walk
  • ‪COCOBOD Confectionery Shop - ‬15 min walk
  • ‪Old Timers - ‬2 min drive

About this property

Accra City Hotel

Family-friendly hotel located in Osu Klottey
Consider a stay at Accra City Hotel and take advantage of an airport shuttle, a terrace, and shopping on site. Stay connected with wired Internet (surcharge), and guests can find other amenities such as mini golf and a garden.
Other perks at this hotel include:
  • An outdoor pool
  • Bike rentals, tennis courts, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, a water dispenser, and a vegetable garden
  • Meeting rooms, free newspapers, and a front-desk safe
Room features
All 186 rooms offer comforts such as air conditioning, as well as perks like high-speed internet and free newspapers.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • TVs with cable channels

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Wired Internet (USD 5.0)

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Fitness center
  • Mini golf
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis

Family friendly

  • Cribs/infant beds available
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Cribs/infant beds available

Bathroom

  • Eco-friendly toiletries
  • Hair dryer

Entertainment

  • Cable/satellite channels
  • TV

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Policies

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed

Children and extra beds

Children are welcome
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for wired internet in public areas: USD 5.0 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property uses a grey water recycling system

Property is also known as

Accor Accra City Centre
Accra Novotel
Novotel Accra City Centre Hotel
Novotel Accra City Centre
Novotel Accra City Centre Hotel Accra
Accra City Hotel Hotel
Accra City Hotel Accra
Accra City Hotel Hotel Accra

Frequently asked questions

Does Accra City Hotel have a pool?

Yes, this property has an outdoor pool.

Is Accra City Hotel pet-friendly?

Yes, pets are allowed at this property.

Does Accra City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Accra City Hotel located?

Located in Osu Klottey, this family-friendly Accra hotel is within a 15-minute walk of National Theatre of Ghana, Makola Market, and Accra Arts Centre. National Museum of Ghana and Kwame Nkrumah Memorial are also within 15 minutes.

Accra City Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 106 reviews" "
Rating 8 - Good. 51 out of 106 reviews" "
Rating 6 - Okay. 26 out of 106 reviews" "
Rating 4 - Poor. 10 out of 106 reviews" "
Rating 2 - Terrible. 1 out of 106 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Allison W.

Great for an overnight stay.
I was traveling to the U.S. and had to overnight in Accra. Novotel was clean, staff friendly, and the food tasty (although the room service a bit slow).

6/10 Okay

James, London, UK

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
In need of upgrade - staff very pleasant
This hotel needs a general upgrade. On arrrival the TV, wifi and safe did not work properly. By the time I left the TV had been repaired and the wifi was a little better than before. Novotel must understand that a good wifi connection is essential for business travellers. We don't necessarily enjoy meeting each other in the bar and loby area because our wifi connection keeps fading in and out in our rooms. On the plus side the staff were very pleasant. The only downside was refusing a late check out because the "hotel was full" - ordinarily I would accept this, but as they did not clean my room before 2 - 3 pm each day I could not see how it mattered. The food was reasonably priced and the breakfast better than expected.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The airport transfer service was good and also the buffet breakfast. The air conditioning unit in my room was very loud and the room felt a little bit damp.

6/10 Okay

Simon N., Nairobi, Kenya

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel at the City Centre
Stayed at Novotel for business visit. Staff very friendly. Room a bit stuffy but very clean. Food variety was super! Close to all facilities

10/10 Excellent

Olatunde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Victoria , Nigeria

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice hotel in the city centre
I spent 5 nights at Novotel and loved it.The only thing I had a problem with was the staff.They were not very hospitably, they never used to greet.The staff were highly unfriendly but food was good and room was very clean.

6/10 Okay

Arik, Israel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not good
Sinc with former resident hair... beth needed serious repairs, bufe was with big variety but not tasty

8/10 Good

kevin, Umhlanga

Liked: Cleanliness, staff & service, room comfort
Safe Bet Accra
Service levels have improved in the restaurant. The pool/bar area always a nice place to relax and reply to emails. Internet works better as well. Found out that they will refurbish the hotel soon. Only gripe is that you have to grab a taxi to go anywhere interesting and the taxi's based at the hotel rip you off.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rudal

Liked: Cleanliness, room comfort

10/10 Excellent

Michele

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable, ideal for business, friendly service
excellent location for business and great service. the food is lovely and varied and the wifi connection fair.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel Accra City Centre
I was in Accra for an exam and that is what I was preoccupied with. Also I stayed for only one night, but the little time I spent was pretty good.

8/10 Good

Andrew, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would go back..
Had a really enjoyable 2 night stay here for a work trip. Friendly staff and even bought 2 of the paintings hanging in the lobby!

6/10 Okay

Ali Sarhan

Liked: Room comfort
Disliked: Staff & service

8/10 Good

parky1982, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our time here...
We have just returned from a stay in Accra where we spent 6 nights at the Novotel. Although we hadn't previously stayed here members of our family had 5 years ago. We decided to give it a go and were very pleasantly surprised with what we found! We were given a room on the 4th floor in a modern room, refurbished since we last visited along with other areas of the hotel. The room is an average Novotel room, it was comfortable and modern, no frills but a decent room. The hotel was very clean, the pool was crystal clear, far cleaner than other hotels we also visited. The staff were friendly, although I think our 2 year old daughter helped on this front! We initially booked 4 nights, but extended our stay as we felt very comfortable and safe at this hotel. The food was ok, I would recommend the pizza! We will definitely return to this hotel, it had a nice feel to it and slightly cheaper than other nearby hotels.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
The room was rather dark, couldn't read properly!
Stay was relatively okay. However, there was no reading lamp in the room which is very inconvenient. The room didn't smell sufficiently fresh. The airco seems to blow in old air. There was no plug socket in the bathroom or near a mirror so that I couldn't style my hair properly.

8/10 Good

EPee, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff
After having travelled through 3 other countries on business without any issues with my hotel bookings, I was shocked to arrive at Novotel Accra to be told that they could not find my booking. In any case, they offered me a room for the night on the proviso that I contact Expedia to sort the issue out. I felt it was very nice of them to offer that, without me having to pay first, as I was quite exhausted by the time I arrived at the hotel. The issues were sorted out the following day, but it was very nice of Novotel to allow me stay without having to pay extra that first night. Furthermore, the staff who attended to me that first night was very helpful, and throughout the rest of my stay, the staff were friendly.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Functional international chain in city centre
The Hotel is very tired . The facilities are scruffy . Business centre almost non existent. The breakfasts are below average .Internet facilities are poor and intermittent.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Lovely hotel in lovely location, very relaxing. Staff was most helpful and attended to all our needs. Outdoor pool area was a delight.

8/10 Good

Daniel B, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located hotel with accessible transport.
The hotel offered very good value for money with very polite staff and relaxed atmosphere. The food was adequate with ample choice. Room service was very prompt and reliable. We found it difficult understanding the telephone bet the staff assisted. Only complaint was the lack of tourist information available for first time visitors and the staff had to direct us to ask the taxi drivers for directions and venues. However we had a regular driver who was very knowledgable and trusted with very good suggestions and was quite protective.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
would stay here again if in accra it was comfortable in all the aspects of the hotel

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort