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Alba Suites Acapulco

3.0 star property
Family-friendly Acapulco hotel in Las Playas with 5 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alba Suites Acapulco

5 outdoor pools, sun loungers
Aerial view
5 outdoor pools, sun loungers
Superior Suite, Ocean View | Bed sheets
Marina

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
The price is AED 124
AED 155 total
includes taxes & fees
11 Dec - 12 Dec

Room options

View all photos for Super Saver

Super Saver | Bed sheets

Super Saver

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Private bathroom
Daily housekeeping
  • 29.8 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite, Pool View

Standard Suite, Pool View | Bed sheets

Standard Suite, Pool View

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Private bathroom
Daily housekeeping
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, Ocean View

Superior Suite, Ocean View | Bed sheets

Superior Suite, Ocean View

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Private bathroom
Daily housekeeping
In-room safe
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Gran Via Tropical No 35, Acapulco, GRO, 39390

What's nearby

  • Playa Caleta - 10 min walk - 0.9 km
  • Playa Caletilla - 16 min walk - 1.4 km
  • La Quebrada Cliffs - 4 min drive - 2.8 km
  • Parque Papagayo - 6 min drive - 5.6 km
  • Papagayo Beach - 13 min drive - 5.6 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 48 min drive

Restaurants

  • ‪Playa Caleta - ‬13 min walk
  • ‪Restaurante Maria Bonita y la Roqueta - ‬11 min walk
  • ‪La Cabaña - ‬10 min walk
  • ‪El Navegante - ‬11 min walk
  • ‪Restaurant & Mariscos Caletilla - ‬11 min walk

About this property

Alba Suites Acapulco

Family-friendly hotel located in Las Playas
At Alba Suites Acapulco, you can look forward to a terrace, shopping on site, and a garden. Treat yourself to a massage or other spa services. The on-site restaurant, Acapulqueno, offers breakfast, lunch, dinner, and pool views. Stay connected with free WiFi in public areas, and guests can find other amenities such as a playground and laundry facilities.
Other perks at this hotel include:
  • 5 outdoor pools and a children's pool, with a waterslide and sun loungers
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • 1 meeting room, luggage storage, and a gift shop
Room features
All 250 rooms have comforts such as air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • 32-inch flat-screen TVs with cable channels
  • Kitchenettes, refrigerators, and childcare services

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 95-150 for adults and MXN 85-110 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Acapulqueno

Things to do

  • 5 outdoor pools
  • Children's pool
  • Playground
  • Shopping
  • Spa tub

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room child care (surcharge)
  • Kitchenette
  • Laundry facilities
  • Playground
  • Refrigerator
  • Waterslide

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Kitchenette
  • Refrigerator

More

  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 250.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 95 to 150 for adults, and MXN 85 to 110 for children
  • Airport shuttle fee: MXN 450 per room (one way)
  • Rollaway bed fee: MXN 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

Property is also known as

Alba Suites
Alba Suites Acapulco
Alba Suites Hotel
Alba Suites Hotel Acapulco
Suites Alba
Alba Hotel Acapulco
Alba Resort Acapulco
Alba Suites Acapulco Hotel
Alba Suites Acapulco Resort
Alba Suites Resort
Alba Suites Acapulco Hotel
Alba Suites Acapulco Acapulco
Alba Suites Acapulco Hotel Acapulco

Frequently asked questions

Does Alba Suites Acapulco have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Alba Suites Acapulco pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Alba Suites Acapulco?

Self parking is free at this property.

What time is check-in at Alba Suites Acapulco?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Alba Suites Acapulco?

Check-out is at noon.

Does Alba Suites Acapulco provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 450 per room applies.

Where is Alba Suites Acapulco located?

This family-friendly Acapulco hotel is located by the ocean, within a 15-minute walk of Playa Caleta and Club de Yates de Acapulco. Barco Palao and Playa Caletilla are also within 1 mi (2 km).

Alba Suites Acapulco Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 133 out of 421 reviews" "
Rating 8 - Good. 126 out of 421 reviews" "
Rating 6 - Okay. 69 out of 421 reviews" "
Rating 4 - Poor. 44 out of 421 reviews" "
Rating 2 - Terrible. 49 out of 421 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Alma

Stayed 7 nights in Aug 2024

6/10 Okay

Juan

Traveled with family
Disliked: Staff & service
Place it’s fine
Stayed 1 night in Jul 2024

2/10 Terrible

Hiany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

PEDRO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even do we knew about the huracan that lately stroke Acapulco...this property was really really in very bad condition...the outside it wasn't too bad but the rooms...they werenot very pleasant.
Stayed 1 night in Jan 2024

2/10 Terrible

Cesar, Circle Pines

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Miguel

Traveled with partner
Liked: Cleanliness, staff & service
Overall I liked it. Close to the better beach attractions, but old fashioned in service. Needs to upgrade to more modern service, kitchen supplies (coffee maker, toaster, blender, etc.) TVs, and better pools maintenance,. Very good in price. Staff very friendly. In a scale 1 to 10, I give them a 7.
Stayed 7 nights in Sep 2023

2/10 Terrible

Arianna

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible costumer service from the moment we got to the parking lot . Only reason we did not leave because kids we had in our group were extremely tired . The hotel is old / dirty / front desk are rude . Will never stay at this hotel again . I usually don’t leave reviews but this time I had to .
Stayed 1 night in Apr 2023

6/10 Okay

Olegario

6/10 Okay

Carlos

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
It took about 45 minutes for me to check in. There was only one person at the front desk and he was taking care of another costumer. I had to wait for them to finished the
Stayed 1 night in Jun 2022

4/10 Poor

Federico

Traveled with family
Disliked: Staff & service, property conditions & facilities
Es un lugar bonito si tan sólo funcionaran las instalaciones en general. No sirven elevadores y el acceso a la playa y al tobogán es súper limitado. No recomiendo para nada este hotel, mi estadía fue realmente incomoda y desagradable. En verdad, no funciona nada ahí.
Stayed 2 nights in May 2022

2/10 Terrible

Darcy

Stayed 1 night in Apr 2022

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel and will be coming back! Although it seems far from the main walkway it's really not you can take a combi (taxi van) for 10 pesos a person. I love how the hotel is very family friendly, has many pools, and you can swim on the ocean water. My only con is how bad the restaurant is and for the price it's not worth it. Not only that but the staff just stood there and stared at myself and my father eat. Instead I suggest leaving the hotel and eating at the restaurant near the tortilla shop. It's very inexpensive and delicious!
Stayed 4 nights in Feb 2022

8/10 Good

Alan

Stayed 4 nights in Sep 2021

2/10 Terrible

Verified traveler

Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The administration Need to be more effective
Stayed 4 nights in Jun 2021

2/10 Terrible

Mario

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Infested with cockroaches
Stay away from this hotel. We were doing a family reunion with about 18 adults and kids and rented the suites with ocean view and bought the American breakfast package for all 6 rooms. At breakfast time my husband found a tiny cockroach in his fruit plate, my cousin found another tiny cockroach in her napkin with utensils and my brother-in-law found a medium size cockroach walking on the table near his plate. When we complained about all the cockroaches on our table they said to compensate us they wouldn’t charge us for the fruit we all ordered since our breakfast package included either fruit or juice and we all had fruit and juice. We went to reception to complain about our experience and right there in the floor we found a huge dead cockroach and they said that they couldn’t do anything else to compensate us because they already gave us free fruit, which was contaminated with cockroaches. I wish I could have my money back and the health department would close down their restaurant. I have stayed at better places for about the same prices or even cheaper.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in May 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 7 nights in May 2021

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ants in room, low water pressure in shower, not enough blankets. You get what you pay for.
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very annoyed with this hotel, first nothing is the same as the photos, the pools are very dirty, according to they offer a slide on the site and it is always closed besides that throughout the hotel there are no lifeguards the rooms are very small if you ask for extra towels They deny you there are no irons in the rooms and since you arrive in the room there are many ants the service is bad and be careful because when you check out they do not let you go until they check your room and look for a way to charge you extra for everything if you dirty the towels
Stayed 4 nights in Mar 2021

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The property was in bad shape so the towels and rooms weren’t clean enough in the shower you can see bunch of hairs from before
Stayed 3 nights in Dec 2020

6/10 Okay

Justyna

Traveled with family
Stayed 1 night in Dec 2020

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It’s a beautiful gem and very affordable place to stay
Stayed 6 nights in Oct 2020

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So dissappointed.
Not sure what the picture represents, but there was no slide at the Alba Suites. There was barely running water. The beds had concrete pedestals (yes like prison). The refrigerator was a defrosted mess and wouldn't work until after maintenance came in. Just a sad, dilapidated mess for which we paid a premium. So dissappointed.
Stayed 3 nights in Dec 2019

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Family get away
It was nice trip beds are very hard and mattresses are old
Stayed 2 nights in Jan 2020