Hotel emailed stating Pick up at 14:30. Check in time 15:00.
There was more than 30 mins delay as only 2 vehicles. They suggested that the 3 small children could sit on their parents laps to accomodate another 1 adult & 1 child!
Finally checked in at 16:00 instead of 15:00.
When going to our room, the staff member took our 2 suitcases. We waited for him to come back for our back pack & bag. But he told us to carry ithem ourselves!
The key of the door of our room didn't work. So we had to just close it, carrying with us all our valuables each time we went out of the room.
Flies in the room, toilet, at the buffet of the breakfast, inside the milk jar, inside the bus...
Just unbelievable.
Thank god the natural surroundings were nice.