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Rixos Premium Saadiyat Island

5.0 star property
Luxury property on the beach, with 3 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rixos Premium Saadiyat Island

Lobby
3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Exterior
Aerial view
Aerial view

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • On private beach
    On private beach
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • All inclusive
    All inclusive

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Premium Room, 1 King Bed, Pool Access

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Premium Room, 1 King Bed, Pool Access

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Villa

Club Villa | In-room dining

Club Villa

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Private outdoor spa tub
Air conditioning
Connecting rooms available
  • 200 sq m
  • Beach view
  • Sleeps 8
  • 3 Double Beds

View all photos for Family Room, 2 Bedrooms, Garden View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Family Room, 2 Bedrooms, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 90 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Sea View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Twin Room, 2 Bedrooms, Garden View

Family Twin Room, 2 Bedrooms, Garden View | Hypo-allergenic bedding, in-room safe, individually furnished, desk

Family Twin Room, 2 Bedrooms, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 90 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Connecting Rooms

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Connecting Rooms

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 135 sq m
  • Sea view
  • Sleeps 7
  • 2 Double Beds

View all photos for Deluxe Room - Theme Park Tickets for 2 Adults Included

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Deluxe Room - Theme Park Tickets for 2 Adults Included

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Sea View

Family Room, 2 Bedrooms, Sea View | Hypo-allergenic bedding, in-room safe, individually furnished, desk

Family Room, 2 Bedrooms, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 90 sq m
  • Sea view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Pool Access

Suite, 2 Bedrooms, Pool Access | Hypo-allergenic bedding, in-room safe, individually furnished, desk

Suite, 2 Bedrooms, Pool Access

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Private outdoor spa tub
Air conditioning
Connecting rooms available
  • 135 sq m
  • Sleeps 7
  • 2 Double Beds

Deluxe Twin Room, 2 Twin Beds, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • Sleeps 4
  • 2 Twin Beds

View all photos for Villa (Privé)

Villa (Privé) | Living room | LCD TV

Villa (Privé)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Private pool
Air conditioning
Connecting rooms available
  • 300 sq m
  • Sea view
  • Sleeps 10
  • 2 Double Beds

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, individually furnished, desk

Family Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 90 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Pool Access

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Family Suite, 1 Bedroom, Pool Access

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Private outdoor spa tub
Air conditioning
Connecting rooms available
  • 90 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

View from property
Jumeirah Saadiyat Island Abu Dhabi
Pool
Spa
Kids pool
Parking included
9.4 out of 10, Exceptional, (274)
The price is AED 1,620
AED 2,001 total
includes taxes & fees
12 Dec - 13 Dec
Jumeirah Saadiyat Island Abu Dhabi

About the neighborhood

Map
Saadyat Island, Abu Dhabi, Abu Dhabi, 643660

What's nearby

  • Saadiyat Beach Golf Club - 6 min drive - 4.4 km
  • Louvre Abu Dhabi - 6 min drive - 5.1 km
  • Abu Dhabi Corniche - 9 min drive - 9.7 km
  • Port Zayed - 9 min drive - 7.9 km
  • Abu Dhabi Mall - 10 min drive - 9.5 km

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 31 min drive

Restaurants

  • ‪Rixos Premium Saadiyat Island - ‬2 min walk
  • ‪ستاربكس - ‬8 min drive
  • ‪Feels - ‬5 min drive
  • ‪Blacksmith Coffee Company - ‬4 min drive
  • ‪Sama Lobby Lounge - ‬9 min walk

About this property

Rixos Premium Saadiyat Island

Luxury family-friendly property refurbished in 2018 and located near Abu Dhabi Corniche
Free water park access, a grocery/convenience store, and a free daily manager's reception are just a few of the amenities provided at Rixos Premium Saadiyat Island. With a private beach, beachfront dining, and beach volleyball, this property is the perfect place to soak up some sun. Indulge in a Swedish massage, a facial, and a body scrub at Anjana Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Fitness classes are offered at the health club; other things to do include beach yoga and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, an outdoor tennis court, and babysitting (surcharge)
  • Tennis lessons on site, a 24-hour front desk, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 378 individually furnished rooms boast comforts such as 24-hour room service and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Deep soaking tubs, free toiletries, and hair dryers
  • LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and electric kettles

All inclusive details

All-inclusive room rates at Rixos Premium Saadiyat Island are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and select beverages included
Premium alcoholic beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Languages

Afrikaans, Arabic, English, German, Hindi, Romanian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 6 restaurants and 2 coffee shops
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Turquoise
  • Aja (à la carte)
  • Mermaid (à la carte)
  • L'olivo (à la carte)

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free water park access
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The all-inclusive rate includes meals and drinks at Turquoise buffet restaurant only. A la carte meals are not included in all-inclusive rate plans for 1-2 night stays (surcharges apply, collected at the property). In addition, the following cover charges apply at a la carte restaurants for guests staying 2-nights or more: AED 50 per person at Orient, L'Olivio, and Mermaid; and AED 150 per person for the Teppanyaki show at Aja. The cover charge for guests staying 1 night is AED 200 per person. Children (ages 6-11) are charged 50% of the cover charge, and children 5 years old and younger are not charged. Guests should contact the front desk for full details and make restaurant reservations.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AED 350 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Rixos Saadiyat Island Abu Dhabi Hotel All Inclusive
Rixos Saadiyat Island Abu Dhabi Hotel All Inclusive
Rixos Saadiyat Island Hotel All Inclusive
Rixos Saadiyat Island Abu Dhabi All Inclusive
Rixos Saadiyat Island All Inclusive
Rixos Saadiyat Island Abu Dhabi Hotel - All Inclusive Abu Dhabi
Rixos Saadiyat Inclusive
Rixos Saadiyat Inclusive
Rixos Premium Saadiyat Island Abu Dhabi
Rixos Saadiyat Island Abu Dhabi Hotel All Inclusive
Rixos Premium Saadiyat Island – Ultra All Inclusive
Rixos Premium Saadiyat Island All-inclusive property
Rixos Premium Saadiyat Island All-inclusive property Abu Dhabi

Frequently asked questions

Does Rixos Premium Saadiyat Island have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Rixos Premium Saadiyat Island pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rixos Premium Saadiyat Island?

Self parking and valet parking are free at this property.

What time is check-in at Rixos Premium Saadiyat Island?

Check-in start time: 3 PM; Check-in end time: 6 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Rixos Premium Saadiyat Island?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Rixos Premium Saadiyat Island provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 350 per room applies.

Are there all-inclusive benefits at Rixos Premium Saadiyat Island?

Some rate plans available at this property are all-inclusive.

Where is Rixos Premium Saadiyat Island located?

Located in Abu Dhabi, this beachfront property is in the historical district and within 2 mi (3 km) of Kai Beach, Saadiyat Beach Golf Club, and Manarat Al Saadiyat. Soul Beach and UAE Pavilion are also within 3 mi (5 km).

Rixos Premium Saadiyat Island Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 132 out of 221 reviews" "
Rating 8 - Good. 55 out of 221 reviews" "
Rating 6 - Okay. 18 out of 221 reviews" "
Rating 4 - Poor. 7 out of 221 reviews" "
Rating 2 - Terrible. 9 out of 221 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nicola Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Satyen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Jessie

Stayed 7 nights in Sep 2024

10/10 Excellent

Trudi

Stayed 7 nights in Sep 2024

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was excellent- staff service exemplary- food in all the restaurants was of a high quality with plenty of choice Beautiful hotel kept in excellent condition and very clean Recommend very highly
Stayed 9 nights in Oct 2024

10/10 Excellent

Julie, Liverpool

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Sep 2024

8/10 Good

jamie

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Rixos Premium Saadiyat Island for 16 nights and could have stayed longer. The concierge team on arrival were excellent, very polite and professional. Our bags arrived at our room at the same time we opened the door. The front desk staff were helpful in moving our room closer to the main pool as requested, just our preference of location. Food at the hotel: you can’t book à la carte restaurants until the 3rd day of your stay, which is okay if you’re on a long stay like we were, but if you’re staying only a week, you won’t get the full benefits as they are often booked out unless you want a 9pm reservation. If you have young kids, it’s not really an option to go out for dinner that late. The restaurants you can book for à la carte are really good options all around for adults, with a different mixture of choices. The only downside is they didn’t have many options for kids’ meals other than chicken nuggets and chips. It would be nice to see more options for kids. The kids’ club is excellent. The team are really helpful and very polite, and the kids always wanted to go back for more playtime. The kids’ waterpark needs a little TLC; it looked a little worn down the year before, and this year you can see it needs updating and repairs in certain areas. The wave pool was good and is in better condition than the water park. The pool staff at the main pool are always polite and really quick to deliver drinks when ordered. The lifeguards are great too. We will be BACK
Stayed 8 nights in Aug 2024

2/10 Terrible

jamie

Stayed 5 nights in Aug 2024

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Dharmvir Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely and clean but there is no entertainment in the evenings.
Stayed 10 nights in Jul 2024

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

10/10 Excellent

Mareh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this wonderful resort in Abu Dhabi, and I am thrilled to say that the experience was exceptional! The service during my stay was outstanding; everyone was incredibly nice and had bright smiles. As always, the amenities and accommodations were top-notch and luxurious. I highly recommend this resort to anyone looking for a delightful and memorable stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruhi

Stayed 5 nights in Jul 2024

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach and the sea are amazing. Pool was great- cool water, good, chilled not too loud music. Drinks at pool bar served very quick. Plenty of sun beds. Staff amazing and professional throughout. Lobby bar-excellent service for either a cocktail or coffee with a cake. Great decor. Aircon in the room was really annoying- had to be set really cold for the moisture/humidity not to condensate on the floor, furniture, mirrors. Although there was plenty of food and presentation was great it wasn't the best quality, everything seemed to taste the same.
Stayed 7 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Overall experience was nice however few staff members are not very warm in the overall communication, fridge in the room wasn’t working and we had water leakage also in the bathroom, they have offered to fix it however we are only staying for one more night to go through the maihtainace process.
Stayed 2 nights in Jun 2024

8/10 Good

Daniel Peter

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Too busy, no seats by the pool
Stayed 6 nights in May 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Anvita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Kajal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing at this hotel though wish there was some sort of entertainment on this beach in the evenings. The beach cloeses at 7 which is a shame. They could do with music and beans bags/ seating on the beach and music or a show
Stayed 7 nights in May 2024

6/10 Okay

Hannah Catherine

Traveled with family and small children
Liked: Cleanliness
Beautiful hotel and has so much potential but sadly the service was not the best, not easy to book the restaurants, the buffet was not the best food and while some staff were amazing sadly some let it down for others. For a 5 star and what it costs to stay here we did expect it to be as good as the Rixos in Dubai but it was not.
Stayed 11 nights in Apr 2024

6/10 Okay

Mohammed

Traveled with family
Liked: Cleanliness
Not PREMIUM, got food poisoning, average hotel
Overall I would give this stay a 2.5/5. I will provide pros and cons: Pros: 1. Staff were friendly and accommodating. Firoj and Ameer remembered our drink orders and stood out to us. Dona at reception was very helpful and polite! 2. The lobby is beautifully decorated and the courtyard was lovely to sit in. Drink service in the lobby lounge was always excellent. 3. Smooth check in process. Cons: 1. Food poisoning!!! We strictly only ate from the hotel (obviously - it was an all inclusive!). On the last night right before checking out I got severe food poisoning and this completely ruined the last day of my holiday. I’ve been unwell all week since. During my visit I did notice a lot of first aiders on site so it makes me wonder if lots of other guests have had the same issue? 2. The service at this hotel was good but not as excellent as Rixos JBR. 3. The shampoo/conditioner/body wash was secured to the walls which meant when using the bathtub you were unable to access these amenities. It also took away from the “premium” feel of the stay - this is the kind of behaviour you expect at a cheap travel lodge. 4. The kids pool was quite cold compared to the adults pool. Unfortunately the music at the adults pool is far too loud to enjoy sunbathing or relaxing in that area. 5. Resort is quite small compared to how it is advertised on social media. 6. A la carte restaurants were awful. The food at the buffet was much nicer. Booking was awful. Overall was NOT a premium stay.
Stayed 7 nights in Feb 2024

8/10 Good

Sadik

Stayed 5 nights in Feb 2024

10/10 Excellent

RUTH ELLEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024