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Novel Hotel City Center

4.0 star property
Central hotel with 3 restaurants connected to a shopping center in Abu Dhabi

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novel Hotel City Center

Sundeck
Exterior
2 bars/lounges
In-room safe, desk, blackout drapes, soundproofing
Deluxe Room | In-room safe, desk, blackout drapes, soundproofing

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Room service
  • Gym
The price is AED 236
AED 300 total
includes taxes & fees
7 Jan - 8 Jan

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Deep soaking bathtub
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Deep soaking bathtub
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Double or Twin Room

In-room safe, desk, blackout drapes, soundproofing

Junior Double or Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Deep soaking bathtub
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AED 333
AED 417 total
includes taxes & fees
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About the neighborhood

Map
Hamdan Street, Abu Dhabi

What's nearby

  • Abu Dhabi Corniche - 13 min walk - 1.2 km
  • Abu Dhabi Commercial Bank - 2 min drive - 1.7 km
  • Abu Dhabi Mall - 3 min drive - 3.1 km
  • Al Wahda Mall - 3 min drive - 3.3 km
  • Louvre Abu Dhabi - 8 min drive - 8.5 km

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 34 min drive

Restaurants

  • ‪Jollibee - ‬6 min walk
  • ‪Bait El Khetyar Cafeteria - ‬1 min walk
  • ‪Boti Street - ‬5 min walk
  • ‪Mancha - ‬5 min walk
  • ‪Tim Hortons - ‬5 min walk

About this property

Novel Hotel City Center

Upscale hotel near Abu Dhabi Mall
Located close to Central Market and Abu Dhabi Commercial Bank, Novel Hotel City Center provides a nightclub, a rooftop terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna, and indulge in a massage or a manicure/pedicure. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and babysitting (surcharge)
  • 5 meeting rooms, tour/ticket assistance, and barbecue grills
  • A water dispenser, a gift shop, and concierge services
Room features
All 215 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • LCD TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

Arabic, English, Filipino, French, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (AED 30 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: AED 50 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Nightclub
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms - 5

Outdoors

  • BBQ grill(s)
  • Rooftop terrace

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible path of travel

More

  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Double-glazed windows
  • No plastic soda bottles
  • No plastic water bottles
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 75 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 50 per person
  • Valet parking fee: AED 30 per day
  • Rollaway bed fee: AED 75 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - ok
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the swimming pool

Property is also known as

Abu Dhabi Centre Hotel
Mercure Abu Dhabi Centre
Mercure Centre Abu Dhabi
Novel City Cente
Mercure Centre Hotel
Mercure Centre
Novel Hotel City Center Hotel
Novel Hotel City Center Abu Dhabi
Novel Hotel City Center Hotel Abu Dhabi

Frequently asked questions

Does Novel Hotel City Center have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Novel Hotel City Center?

As of 5 January 2025, prices found for a 1-night stay for 2 adults at Novel Hotel City Center on 7 January 2025 start from $80.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novel Hotel City Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novel Hotel City Center?

Valet parking is available for AED 30 per day.

What time is check-in at Novel Hotel City Center?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Novel Hotel City Center?

Check-out is at noon.

Where is Novel Hotel City Center located?

Located in Abu Dhabi City Center, this hotel is within 1 mi (2 km) of Central Market and Abu Dhabi Commercial Bank. Abu Dhabi Mall and Fish Market are also within 3 mi (5 km).

Novel Hotel City Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 133 out of 460 reviews" "
Rating 8 - Good. 230 out of 460 reviews" "
Rating 6 - Okay. 61 out of 460 reviews" "
Rating 4 - Poor. 24 out of 460 reviews" "
Rating 2 - Terrible. 12 out of 460 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Saleh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the home feeling armmmthe building.
Stayed 10 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place, good value and in the heart of the city. Easy access to corniche and Yas island.
Stayed 1 night in Dec 2024

4/10 Poor

Aria

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs serious attention. The location is convenient with late night dining options and local shopping but the room we were in had a tv that made a humming noise when it was on, the shower stopper was broken so we had to remove it, the AC did not work well and made a loud clicking noise, and there was a big dead bug that the cleaning crew missed several times during our 4 night stay. The room itself smelled like it needed air although we requested non smoking. We asked to be moved but there were no other rooms available so we suffered through it. The friendliness of the staff and the dining and nightlife options were the only redeeming factor. The staff even helped with wrapping our head scarves when we were leaving to tour the mosque.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ahmed

Stayed 7 nights in Oct 2024

8/10 Good

solaman

Stayed 4 nights in Oct 2024

4/10 Poor

David, Woodstock

Business traveler
Disliked: Amenities, property conditions & facilities
Not much
Stayed 5 nights in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2024

10/10 Excellent

DAPHNE KATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, room comfort
Content
As expected
Stayed 1 night in Jul 2024

10/10 Excellent

Lay Tong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and comfortable room!
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel.
This is my hotel of choice in Abu Dhabi
Stayed 3 nights in May 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Great place with very helpful staff. Clean and comfortable rooms and also quiet. Location is very nice because you are very close from all the buses to airport or main attractions and the free shuttle bus to many places comes right in front of the hotel.
Stayed 3 nights in Mar 2024

8/10 Good

Modhafar

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 10 nights in Oct 2023

6/10 Okay

Faisal

Stayed 2 nights in Sep 2023

4/10 Poor

FARNOOSH

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom doesn’t have any hair dryer. Staff were nice. Bar was okay. Room condition was pretty bad. Bathroom in bad condition. For a couple it was only one towel. No toothbrush and toothpaste. Pool was super dirty and not cleaned.
Stayed 1 night in Aug 2023

8/10 Good

Shahid

Liked: Cleanliness, room comfort
Customer service is good. They don’t have own parking. You use public parking, which is little uncomfortable. Breakfast buffet is fair. I rate 3 star hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Geoff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The basic room was small but ok for 2 people. It was clean, the bathroom was dated but otherwise ok as well. There can be noise at times from neighbouring rooms when the people were loud but it was not bad. Bring ear plugs if your a light sleeper. The bed was a bit hard and the aircon and fan worked but not really the thermostat. It was just a matter of turning on and off the aircon if you needed it. The included breakfast its good value. Its a plentiful buffet catering for the breakfast tastes of many nationalities. The reception staff were friendly and helpful.
Stayed 3 nights in May 2023

10/10 Excellent

Atiq

Stayed 1 night in Apr 2023

10/10 Excellent

Eyad, dubai

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff very friendly . Rooms very clean and spacious . Nice variety of restaurants and bars and a very nice night club .
Stayed 1 night in Jan 2023

2/10 Terrible

Ibrahim Isfendiyar

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Pictures and reality were far apart. Bathroom smelly.
Stayed 3 nights in Nov 2022

2/10 Terrible

Klaus

Stayed 2 nights in Nov 2022

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Matthew, Abu Dhabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property many times. One of the main reasons is the food. They have a great French restaurant (Le Beaujolais), which can also be ordered in their first floor bar. Overall a good hotel for the price. The location is good for access to shopping and the WTC Mall.
Stayed 1 night in Aug 2022

6/10 Okay

Rochelle

Stayed 2 nights in Mar 2022

4/10 Poor

HERNANDO

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2021