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Metropolitan Al Mafraq Hotel

4.0 star property
Family-friendly Abu Dhabi hotel in Al Mafraq with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Metropolitan Al Mafraq Hotel

Property amenity
Exterior
Massage/treatment rooms, manicures and pedicures
3 bars/lounges, swim-up bar, poolside bar
Gazebo

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Bar
    Bar
  • All inclusive
    All inclusive
  • Spa
    Spa
  • Gym
    Gym
The price is AED 250
AED 309 total
includes taxes & fees
24 Nov - 25 Nov

Room options

View all photos for STUDIO KING POOL VIEW

STUDIO KING POOL VIEW | Premium bedding, minibar, in-room safe, individually furnished

STUDIO KING POOL VIEW

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

View all photos for DELUXE KING POOL VIEW

DELUXE KING POOL VIEW | Premium bedding, minibar, in-room safe, individually furnished

DELUXE KING POOL VIEW

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King City View

Deluxe King City View | Premium bedding, minibar, in-room safe, individually furnished

Deluxe King City View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for DELUXE TWIN CITY VIEW

Premium bedding, minibar, in-room safe, individually furnished

DELUXE TWIN CITY VIEW

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Emiri Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
  • 211 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for ONE BEDROOM APARTMENT

ONE BEDROOM APARTMENT | Premium bedding, minibar, in-room safe, individually furnished

ONE BEDROOM APARTMENT

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Twin Pool Access

Terrace Twin Pool Access | Premium bedding, minibar, in-room safe, individually furnished

Terrace Twin Pool Access

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for PREMIUM SUITE

PREMIUM SUITE | Premium bedding, minibar, in-room safe, individually furnished

PREMIUM SUITE

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace King Pool Access

Terrace King Pool Access | Premium bedding, minibar, in-room safe, individually furnished

Terrace King Pool Access

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO KING CITY VIEW

STUDIO KING CITY VIEW | Premium bedding, minibar, in-room safe, individually furnished

STUDIO KING CITY VIEW

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Pool View

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Twin Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 36 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Gym
Novotel Abu Dhabi Gate
Pool
Spa
Kids pool
Parking included
8.6 out of 10, Excellent, (461)
The price is AED 360
AED 445 total
includes taxes & fees
24 Nov - 25 Nov
Novotel Abu Dhabi Gate

About the neighborhood

Map
Al Mafraq, PO Box 6770, Abu Dhabi

What's nearby

  • Bawabat Al Sharq Mall - 7 min drive - 4.1 km
  • Dalma Mall - 16 min drive - 18.2 km
  • Sheikh Zayed Grand Mosque - 17 min drive - 24.1 km
  • Ferrari World - 21 min drive - 29.1 km
  • Yas Marina Circuit - 21 min drive - 28.8 km

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 15 min drive

Restaurants

  • ‪بوابة الشرق مول - ‬7 min drive
  • ‪Chili's - ‬5 min drive
  • ‪ستاربكس - ‬17 min walk
  • ‪ستاربكس - ‬7 min drive
  • ‪بيت الشاي - ‬7 min drive

About this property

Metropolitan Al Mafraq Hotel

Upscale family-friendly hotel located in Al Mafraq
At Metropolitan Al Mafraq Hotel, you can look forward to a swim-up bar, a poolside bar, and a terrace. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage or a manicure/pedicure. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Yoga classes are offered at the health club; the property also has 2 coffee shops/cafes, a garden, and a playground. In addition to a hair salon and an arcade/game room, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with sun loungers and a swim-up bar
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and free bicycle rentals
  • An outdoor tennis court, express check-out, and express check-in
Room features
All 250 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and bidets
  • 32-inch flat-screen TVs with digital channels
  • Wardrobes/closets, balconies, and separate sitting areas

All inclusive details

All-inclusive room rates at Metropolitan Al Mafraq Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Afrikaans, Arabic, Azerbaijani, Bulgarian, English, Farsi, Filipino, French, German, Hindi, Italian, Russian, Spanish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle
  • Free beach shuttle
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: AED 45-99 per person
  • 2 restaurants and 2 coffee shops
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Olive Branch

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Outdoor tennis court
  • Playground
  • Sauna
  • Spa services
  • Spa tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2153 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Tile flooring in room

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Mini-fridge
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 45 to 99 per person
  • Airport shuttle fee: AED 90 per vehicle (roundtrip)
  • Rollaway bed fee: AED 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision

Property is also known as

Mafraq Abu Dhabi
Mafraq Hotel
Mafraq Hotel Abu Dhabi
Mafraq

Frequently asked questions

Does Metropolitan Al Mafraq Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Metropolitan Al Mafraq Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Metropolitan Al Mafraq Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Metropolitan Al Mafraq Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Metropolitan Al Mafraq Hotel?

Check-out is at noon.

Does Metropolitan Al Mafraq Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 90 per vehicle applies.

Are there all-inclusive benefits at Metropolitan Al Mafraq Hotel?

Some rate plans available at this hotel are all-inclusive.

Where is Metropolitan Al Mafraq Hotel located?

This family-friendly Abu Dhabi hotel is located near the airport, 2.5 mi (4.1 km) from Bawabat Al Sharq Mall, and within 12 mi (20 km) of Abu Dhabi Falcon Hospital and Mazyad Mall. Dalma Mall and Al Ghazal Golf Club are also within 12 mi (20 km).

Metropolitan Al Mafraq Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 66 out of 224 reviews" "
Rating 8 - Good. 91 out of 224 reviews" "
Rating 6 - Okay. 38 out of 224 reviews" "
Rating 4 - Poor. 13 out of 224 reviews" "
Rating 2 - Terrible. 16 out of 224 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Atul

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one but far from city
Stayed 1 night in Nov 2024

8/10 Good

barak

Liked: Staff & service
The service is good and late check out is provided kindly as an option, Mr. Raouf in the reception was so helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

DIANA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel. Too bad was only one night but definitely will be back when in Abu Dhabi
Stayed 1 night in Oct 2024

6/10 Okay

Hamad

Business traveler, Traveled with family
Liked: Staff & service
The room wasn’t as clean. The bed mattress was a bit worn out. And the were a few amenities missing from the room. But for a one night rest I wouldn’t mind it.
Stayed 1 night in Sep 2024

8/10 Good

Shadia

Stayed 1 night in Aug 2024

6/10 Okay

Ali raza

Stayed 1 night in Aug 2024

6/10 Okay

Tariq

Traveled with family
Liked: Staff & service
Near hospital
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Mafraq hotel.
Hotel is being refurbished and is very clean. Rooms are large and comfortable.
Stayed 11 nights in May 2024

2/10 Terrible

dvora

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, property conditions & facilities, room comfort
It was great
Stayed 1 night in Apr 2024

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 3 nights in Mar 2024

10/10 Excellent

Attiq

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Thaer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Karina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good, pool was very nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2023

2/10 Terrible

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our reservations we booked through Expedia were not honored when we flew across the world and tried to check in. Expedia has lost my business. It took two days of MY time to straighten this out
Stayed 5 nights in Feb 2023

8/10 Good

nusrat

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Room was clean but really cold not heating . Break fast was good. Was a short stay.
Stayed 1 night in Jan 2023

10/10 Excellent

IkRAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The room was very clean, decent size. The Buffett breakfast and dinner were perfect after a very long flight. The hotel is close to the airport, approx a 20 minute drive
Stayed 1 night in Jan 2023

8/10 Good

Hussein

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with modern rooms, clean place with helpful staff. I had breakfast every day and found the restaurant to service tasty breakfast buffet with options for all tastes Two notes for consideration by any future visitor: the hotel is quite far from Abu Dhabi. It took approximately 35 minutes Taxi drive to get to most of the attractions. The only public transportation available is a Taxi When I made the reservations on Travelocity I was under the impression that my reservation was all inclusive. When I got to the hotel I found that the meals are not included

6/10 Okay

William

Business traveler
Liked: Cleanliness, staff & service
I was only here for one night. Was expensive for what you get and every time I turned around there was another charge for something. I dont mimd paying for nice things. I jist think.on this trip i stayed at much nicer hotels for less and they had a lot more to offer. Just tell me up front what your gonna charge me when i get there is all i ask for. Im still gonna eat tomorrow but its aggravating. Parking was a breeze which was why i really selected this hotel. Thank.you for that
Stayed 1 night in Nov 2022

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely beautiful!! The amenities are amazing the location is amazing the staff members are friendly and accommodating. Room service was awesome and 24/7!! I would stay here again for my next trip!!

8/10 Good

Alexey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet and staff
Stayed 1 night in Oct 2022

10/10 Excellent

Ali

Stayed 1 night in Oct 2022

8/10 Good

Mhoammed

Traveled with family
Liked: Property conditions & facilities
Its second time use al mafrag hotel in general its good place to stay in Good staff and leaders especial greeting for duty manager Avril Holmes who solved problem when arrival
Stayed 1 night in Aug 2022

10/10 Excellent

ADNAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022