Located close to Abu Dhabi Mall, Jannah Burj Al Sarab provides a free grocery shopping service, 2 coffee shops/cafes, and a hair salon. Treat yourself to a manicure/pedicure or other spa services. The on-site restaurant, Cocina, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour gym.
Additional perks include:
An outdoor pool with sun loungers
Free self parking and valet parking
Limo/town car service, buffet breakfast (surcharge), and express check-in
Babysitting (surcharge), a banquet hall, and an elevator
Guest reviews say great things about the helpful staff
Room features
All 318 rooms boast comforts such as 24-hour room service and fireplaces, as well as perks like premium bedding and laptop-compatible safes.
Extra amenities include:
Bathrooms with designer toiletries and bidets
Flat-screen TVs with premium channels and DVD players
Wardrobes/closets, free infant beds, and coffee/tea makers
Languages
Arabic, Chinese (Mandarin), Dutch, English, French, German, Italian, Russian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free secured valet parking on site
Limo/town car service
Food and drink
Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: AED 45 for adults and AED 25 for children
1 restaurant and 2 coffee shops
24-hour room service
Restaurants on site
Cocina
Things to do
24-hour fitness center
Outdoor pool
Family friendly
Babysitting (surcharge)
DVD player
Free cribs/infant beds
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Business services
Computer station
Meeting room
Outdoors
Pool sun loungers
Spa
Manicures and pedicures
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Free cribs/infant beds
Premium bedding
Bathroom
Bathrobes
Bidet
Designer toiletries
Private bathroom
Shower/tub combination
Towels
Entertainment
Cable channels
DVD player
Flat-screen TV
Premium channels
Food and drink
Coffee/tea maker
Free bottled water
Minibar
More
Desk
Fireplace
Free newspapers
Iron/ironing board
Laptop-compatible safe
Slippers
Soundproofing
Turndown service
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately AED 45 for adults and AED 25 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Jannah Burj Al Sarab Hotel Abu Dhabi
Jannah Burj Al Sarab Hotel
Jannah Burj Al Sarab Abu Dhabi
Jannah Burj Al Sarab
Jannah Burj Al Sarab Hotel
Jannah Burj Al Sarab Abu Dhabi
Jannah Burj Al Sarab Hotel Abu Dhabi
Frequently asked questions
Does Jannah Burj Al Sarab have a pool?
Yes, this property has an outdoor pool.
Is Jannah Burj Al Sarab pet-friendly?
No, pets are not allowed at this property.
How much is parking at Jannah Burj Al Sarab?
Self parking and valet parking are free at this property.
What time is check-in at Jannah Burj Al Sarab?
Check-in start time: 2 PM; Check-in end time: midnight.
What time is check-out at Jannah Burj Al Sarab?
Check-out is at noon.
Where is Jannah Burj Al Sarab located?
Located in Al Zahiyah, this luxury hotel is within 1 mi (2 km) of Abu Dhabi Corniche and Abu Dhabi Mall. Khalifa Center and Abu Dhabi Commercial Bank are also within 1 mi (2 km).
Jannah Burj Al Sarab Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
After a long flight, they took soo long to check in also. Almost every guest complained about service being slow while we were waiting to be checked in also. Also we were provided with smoking room even after we chose non smoking room months earlier
The bathroom sink had hair in it upon check-in. They took away the face towels and never brought new ones, despite asking them to. TV is outdated, remote barely works. Not impressed.
Raya
Stayed 1 night in Oct 2024
2/10 Terrible
Majed, Riyadh
Traveled with group
19 September 2024
Liked: Cleanliness
It was bad experience due to giving us different type of room than what we booked and not matching with the booking information. In addition the reason is they don’t have the type of booked room! Which should not happened and they did not fix that issue by giving upgrade! They provided down grade room!. The booked room is two bed and see view, the room provided was one bed and not a see view
In a world where great service can be hard to come by, Badr stands out as an exemplary member of the MALRER in jannah team. I highly recommend dining here and hope you have the opportunity to experience the exceptional service Badr provides.
Thank you, Badr, for making my meal in Jannah hotel truly special
I had no hot water, I had to shower with cold water.
I asked them to fix the issue but they took two hours, I had to call back again then finally I an engineer came and he sad he fix the problem.
I left with my children, when we were back to the hotel room at night I needed to have a shower, the water was cold again.
I called in the morning to the receptionist to send someone to fix it again, they took long again to send someone.
It was so annoying to have this kind of issue during a holiday plus the room was not as described, it should be 60 square meters but it was much smaller compared with the one we stayed in the same hote few days before.
The service is not that good. I waited for my luggage for almost 20 minutes. It’s not very professional. You can tell they really wait tips. This makes me uncomfortable. A 5 star shouldn’t like this. Also the treat guests as suspects and keep asked to questions all time. I won’t come back here.
A nice hotel but limited. Pool and facilities disappointing. Malaga Lounge very disappointing. Cocina restaurant was good but we preferred to venture into the other hotel bars and restaurants in the evening. Local area is downtown but nothing to get excited. Walk to Corniche at the Port end is easy. Staff were friendly even though inexperienced.
Ian
Stayed 4 nights in Feb 2024
4/10 Poor
Verified traveler
Business traveler
24 February 2024
Disliked: Cleanliness
Shower drain blocked
Scarcity of food options at Breakfast