4/10 Poor
julian
Traveled with partner
16 January 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Note hotel is described as: 'Luxury' & rated as 5 Stars. I don't understand how recently this property was reviewed to give it a 5 star rating, but it is never 5 Stars with the rooms in their current state of decor & condition. I recommend your reviewer go & stay at e.g. The Jumeirah Saadiyat Island - give that a 5 Star review, and work backwards from there. On that scale the Hotel Corniche would be at very best a low 3 Star property. Credit goes to the reception staff, concierge, barman & omelette chef all friendly, hard working and were doing their best with what they had to work with. The foyer was immaculately clean as was the lift lobby area. However, it all falls down when you enter the room corridors where the carpets were clearly old & tired, and the room itself which was dated and clearly in need of renovation. Carpets were old, smelt musty, with multiple large stains. The wardrobe had 3 randomly unmatched hangers. The bathroom had a shaving mirror that cleaners had had finely balanced in position that dropped as soon as you touched it (this was reported & tightened) and a soap tray that was partly detached from the wall (not repaired when reported). The bottom of the bathroom doorframe had rotted away due to water exposure; the shower curtain didn't look fresh & overdue replacement; bathroom mirror had a thick black mould ring around the circumference. Room surfaces & switches smeared. Also - Breakfast bowls & spoons missing most days & poor table management.
julian
Stayed 6 nights in Jan 2025
