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"I had a problem with self check-in process because I was a half hour arriving due to my missed train connection from zurich to grenchen and I did not have correction reservation number. So I pressed the speaker button and someone responded and due to the language barrier i eventually resolved the problem"

"Lumen apartments are great. Very nice parking, bed, shower, kitchen. The only complaint was a drainage smell that was coming out of the kitchen sink. We couldn’t figure it out while we were there but I need to mention that management responded really quick to all my emails or phone calls and offered to send someone to check the smell but we were out all day and only come to the apartment to sleep so we were able to tolerate the smell for a little bit. "

"The place was clean and quiet. Would definitely come back "