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Helnan Phønix Hotel

4.0 star property
Hotel with a fitness center, steps from Aalborg Historical Museum

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Photo gallery for Helnan Phønix Hotel

Daily buffet breakfast (DKK 150 per person)
Junior Room, 1 King Bed | Hypo-allergenic bedding, desk, free WiFi, bed sheets
Bar (on property)
Family Quadruple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Room service
  • Pet friendly
  • Parking available
The current price is AED 403
AED 504 total
includes taxes & fees
10 Mar - 11 Mar

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, 1 King Bed

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, 1 King Bed

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Cable channels
Pet friendly
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Quadruple Room

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Cable channels
Desk
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Family Quadruple Room

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Cable channels
Desk
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Junior Room, 1 King Bed

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Cable channels
Desk
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Twin Beds

Double Room, 2 Twin Beds | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, 2 Twin Beds

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Cable channels
Desk
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Cable channels
Desk
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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Terrace/patio

Milling Hotel Gestus

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Parking available
8.8 out of 10, Excellent, (1017)
The price is AED 328
AED 410 total
includes taxes & fees
4 Apr - 5 Apr
Milling Hotel Gestus

About the neighborhood

Map
Vesterbro 77, Aalborg, DK-9000

What's nearby

  • Budolfi Cathedral - 3 min walk - 0.3 km
  • Jomfru Ane Gade - 4 min walk - 0.4 km
  • Aalborg Harbour - 8 min walk - 0.7 km
  • House of Music - 14 min walk - 1.2 km
  • Aalborg Zoo - 3 min drive - 2.1 km

Getting around

  • Aalborg Station - 9 min walk
  • Aalborg (AAL) - 13 min drive

Restaurants

  • ‪Burger Boom - ‬2 min walk
  • ‪Nam - ‬2 min walk
  • ‪Fisk Og Skaldyr - ‬2 min walk
  • ‪SushiMania - ‬4 min walk
  • ‪Cafe Friends - ‬2 min walk

About this property

Helnan Phønix Hotel

Upscale hotel near Jomfru Ane Gade
Located close to Aalborg Historical Museum and Budolfi Cathedral, Helnan Phønix Hotel provides a terrace, a gym, and conference space. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and coffee/tea in the lobby
  • A ballroom, meeting rooms, and an elevator
  • Smoke-free premises, tour/ticket assistance, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 224 rooms include amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

Danish, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (DKK 100 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: DKK 150 for adults and DKK 150 for children
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • TV

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 200 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for DKK 100.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 150 for adults and DKK 150 for children
  • Uncovered self parking fee: DKK 100 per day
  • Pet fee: DKK 200 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: DKK 100.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Frequently asked questions

Is Helnan Phønix Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of DKK 200 per pet, per stay. Service animals are exempt from fees.

How much is parking at Helnan Phønix Hotel?

Self parking is available for DKK 100 per day. Limited spots are available.

What time is check-in at Helnan Phønix Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Helnan Phønix Hotel?

Check-out is at 11 AM.

Where is Helnan Phønix Hotel located?

Located in Aalborg Centrum, this hotel is within a 5-minute walk of Aalborg Historical Museum, Budolfi Cathedral, and Jomfru Ane Gade. Jens Bangs Stenhus and Utzon Center are also within 15 minutes. Aalborg Station is 9 minutes by foot and Aalborg Vestby Station is 10 minutes.

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Helnan Phønix Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 762 out of 1792 reviews
Rating 8 - Good. 732 out of 1792 reviews
Rating 6 - Okay. 209 out of 1792 reviews
Rating 4 - Poor. 58 out of 1792 reviews
Rating 2 - Terrible. 31 out of 1792 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice stay, good vaue for money
I had a nice stay. Friendly staff, clean hotel, good breakfast. Not luxury, but a nice and decent hotel with good value for money.
Stayed 1 night in Nov 2024

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Ålborg!
It was just a nice place to be,- and close to everything in Ålborg. Nice people at the front desk!
Stayed 1 night in Nov 2024

8/10 Good

Ann-Cheri

Liked: Staff & service, amenities, property conditions & facilities
Fint hotel, fint sted
Stayed 2 nights in Oct 2024

10/10 Excellent

Pálína

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful
Very comfortable and pleasant stay
Stayed 1 night in Oct 2024

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely hotel
Lovely smiling staff, and a better breakfast than anticipated. I’ll be coming back next time I’m in Aalborg. Oh, and there is parking behind the hotel and the location of the hotel is very central ( I like the fact that the old elevator / lift is still in use)
Stayed 1 night in Oct 2024

10/10 Excellent

Iben

Liked: Staff & service, room comfort
Good value
Amazing experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Sujitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
It is a pretty decent hotel which is located very close to the tourist attractions, restaurants and pubs. The breakfast is really good with variety. The staff were very friendly and kind. Nothing to complain.
Stayed 2 nights in Oct 2024

6/10 Okay

Brian

god location
perfekt location for a stay in the center of aalborg. the hotel is a littel used. and the cleaning of the rooms are low standard.
Stayed 2 nights in Oct 2024

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic!
Stayed 3 nights in Sep 2024

8/10 Good

Marianne

Liked: Cleanliness, staff & service, room comfort
Good value for money
Location is perfect, Hotel is somewhat run-down, but kept very clean which is more important in my opinion. Great service at front desk. Breakfast is average, plenty to chose from, but nothing outstanding. Enjoyed the lobby area with ample lounging options, board games and free coffee and water.
Stayed 1 night in Sep 2024

8/10 Good

Eirik Andersen

Liked: Cleanliness, staff & service
Greit hotell, sentralt, ok rom
Bra opphold, greit hotell som ligger sentralt. Noen hadde nyoppusset rom, og noen hadde gamle utdaterte rom.
Stayed 2 nights in Oct 2024

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Wornout
Wornuout furniture and bathroom interior..
Stayed 1 night in Nov 2024

6/10 Okay

James

Hotel is in poor condition and needs investment. Beds were Ok for sleeping however bathroomn drain had lots of flies, which is very off putting. The hotel is just lacking referbishment
Stayed 1 night in Nov 2024

6/10 Okay

Carsten

Dad and son trip to Aalborg, one night.
Stayed one night for the second time in one year. Only two issues continue anoy. No airconditioning and the parking. The lack of aircon can make the room pretty warm, you can open the window, but I prefer aircon. Be aware you can go from 100 kr. to 500 kr. for one night. Pay your parking in the lobby using qr code. So all in all minor issues. Great area, quiet and good breakfast. We'll be back.
Stayed 1 night in Nov 2024

2/10 Terrible

Yesenia

Stayed 4 nights in Feb 2025

10/10 Excellent

Jóan Martin

Stayed 1 night in Jan 2025

8/10 Good

Gong-Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 nacht verbleven, prima om een rondje door Aalborg te lopen.
Stayed 1 night in Jan 2025

4/10 Poor

Marie-Anne o Alf

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bodde på 405 fanns inga hyllor i badrummet att ställa sina saker otroligt trångt rum ! Rumsdörren var svår att hålla stängd . Sängen god men behöver något som håller bäddmadrassen på plats. Stopp i toaletten Saknade sill på frukosten . Youghurten smakade surt. Kaffet i frukosten smakade bränt båda dagarna
Stayed 2 nights in Dec 2024

10/10 Excellent

Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Marianne Libak

Stayed 1 night in Dec 2024

10/10 Excellent

Ronni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Martin

Liked: Room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Claus Christian

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024