In Urupa, a hotel must offer a certain number of top-notch amenities to be designated 5 stars. These can include on-site gyms, gourmet restaurants, saunas and spas, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their guest-centric service. You’ll enjoy things like concierge services, in-room massages and nightly turn-down services. Some may also offer special touches such as a welcome gift.