Exceptional guest service characterizes every 5-star hotel in Srbac. From the minute you step through the door, staff attend to your every need, whether offering luggage assistance and storage or providing in-room massages. In addition, hotels have to feature upscale amenities to be eligible for a 5-star rating. These can include luxury bath products, spas or saunas, pools, fine dining restaurants and knowledgeable concierge.