In Sape, a hotel must provide a certain number of top-notch amenities to earn a 5-star rating. These can include on-site gyms, gourmet restaurants, saunas and spas, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their guest-centric standard of service. You can look forward to things like concierge services, in-room massages and nightly turn-down services. Some may also offer extra touches like welcome gifts.