In Mu Cang Chai, a hotel needs to offer a specific amount of top-notch amenities to be designated 5 stars. These can include gourmet restaurants, saunas and spas, on-site gyms, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their guest-centric service. You can expect things like nightly turn-down services, in-room massages and concierge services. Some may also offer extra touches like welcome gifts.