In Finch Hatton, a hotel must provide a certain number of top-notch amenities to be rated 5 stars. These may include gourmet restaurants, on-site gyms, saunas and spas, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their exceptional standard of service. You can expect things like in-room massages, nightly turn-down services and concierge services. Some may even offer extra touches like welcome gifts.