In Calvillo, a hotel must offer a certain level of upscale features to be rated 5 stars. These may include gourmet restaurants, saunas and spas, on-site gyms, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their outstanding service. You can look forward to things like concierge services, nightly turn-down services and in-room massage. Some may also offer thoughtful touches such as a welcome gift.