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"The hotel has a beautiful bar and wonderful restaurant. The views from the room were spectacular. Our room in the Schloss was huge even though we just got a standard double room. There was even a walk-in closet. The decor was very traditional and the bathroom was big but was done in an old fashion style with a long narrow bath with a shower attachment. More modern decor is in the outer buildings.They have an elevator so accessibility is good in the Schloss except for the restaurant where there are a few steps to go up. The reception desk staff were very friendly and could speak multiple languages. I could converse in English with them. The location is very convenient with free parking. It is a very easy walk over to the thermal baths in the Bad Ragaz resort. Walking to the town center took me about 5 minutes. The breakfast at the hotel which is included was terrific with many options to appeal to different nationalities. The restaurant in the evening was wonderful with an Indian buffet."

"Excellent accommodation, location & service"

"Fantastic hotel , friendly staff. Decor and the rooms are lovely, great bar area very relaxing, "

"We spent one night here whilst touring around Switzerland. It’s a lovely hotel on the side of a hill overlooking Lake Walensee. Hotel is in good order. As with virtually all hotels in Switzerland, there is no air conditioning so it is recommended to take a mini fan with you if visiting in the middle of summer. "

"Check in was not prompt, because we arrived at dinner time and the concierge was working in the dining room. I think the hotel needs to add some part time staff. Our room was small but comfortable We had some pizza in their restaurant which was good. Breakfast was good. Staff was friendly and helpful despite being stretched too thin. "